Sales and Returns Policy for Cosmic Glow Products

Welcome to Cosmic Glow! We’re dedicated to providing you with stellar products and exceptional customer service. Below you’ll find all the information you need regarding our sales and returns policy.

Sales Policy:

1. Product Availability: All Cosmic Glow products displayed on our website are subject to availability. We strive to keep our inventory up-to-date, but in the event that a product becomes unavailable after you place your order, we’ll notify you promptly and offer a suitable alternative or a full refund.

2. Pricing: Prices for Cosmic Glow products are listed in [currency]. While we make every effort to ensure accurate pricing, errors may occur. If you notice a discrepancy in pricing, please contact us, and we’ll correct it as soon as possible.

3. Payment: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Your payment information is encrypted and processed securely.

4. Order Confirmation: Once you place an order, you’ll receive an email confirmation with details of your purchase. Please review this confirmation carefully and contact us immediately if you notice any errors.

Returns and Exchanges:

1. Satisfaction Guarantee: We want you to be completely satisfied with your Cosmic Glow purchase. If for any reason you’re not happy with your order, you may return it within 30 days of receipt for a full refund or exchange, excluding shipping costs.

2. Return Process: To initiate a return, please contact our customer support team at [support@email.com] with your order number and reason for return. We’ll provide you with instructions on how to return your item(s) and issue a return authorization.

3. Return Conditions:

   • Returned items must be in their original condition, unused, and with all original packaging intact.
   • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
   • Once we receive your return, we’ll inspect the items and process your refund or exchange within 5-7 business days.

4. Damaged or Defective Products: If your Cosmic Glow product arrives damaged or defective, please contact us immediately. We’ll arrange for a replacement or refund at no additional cost to you.

5. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to reflect in your account, depending on your bank or credit card company.

Need Help? If you have any questions or concerns regarding our sales and returns policy, don’t hesitate to reach out to our customer support team. We’re here to assist you every step of the way.

Thank you for choosing Cosmic Glow. We appreciate your support!